Terms and Conditions of Sale

Version in force as of 23 August 2026.

1. Purpose and scope

These terms and conditions of sale govern the sale of licences to use the ListoMax software between Yvan BARBAGGIO, hereinafter "the publisher", and any natural or legal person making a purchase, hereinafter "the customer".

They apply to the exclusion of any other terms, in particular those appearing in the customer's commercial documents, unless otherwise agreed in writing.

Placing an order implies unreserved acceptance of these terms. The customer declares that they have read them before confirming their purchase.

Publisher's details: Yvan BARBAGGIO, sole trader (entrepreneur individuel), 13 rue du Commandant Luce de Casabianca, 20200 Bastia, France, registered with the Bastia Trade and Companies Register (R.C.S.) under number 412 474 280, email address support@listomax.io.

2. Product description

ListoMax is software installed on the customer's computer, designed to create product listings and publish them to e-commerce content management systems through their official application programming interfaces (APIs).

System requirements

• Windows 10 or Windows 11, 64-bit.
• Write access to the application programming interfaces of the stores concerned: a Webservice key for PrestaShop, a read/write API key for WooCommerce.
• An internet connection for publishing operations.
• Sufficient disk space for the catalogue and images.

It is the customer's responsibility to check, before purchasing, that their configuration meets these requirements. The Features page details the supported systems and their versions. This information may change.

Free trial

Before any purchase, the software runs as a free trial: all features are available and the customer has five free publications. No bank card is required and the trial is not time-limited.

• These publications are real. This is not a dry run: each listing published during the trial is actually created on the PrestaShop or WooCommerce store the customer has connected, with its images, variants and translations. A customer who does not want these listings to be visible to their own customers should use a test store, or untick Active product before publishing.
• The customer remains responsible for what they publish. Listings created during the trial are created on the customer's stores and under the customer's responsibility, in the same way as those published under a licence: the content, prices, legal information and compliance of the products are the customer's responsibility.
• The five publications are final and non-renewable. The count is stored on the computer. It is not reset by reinstalling the software, by activating and then deactivating a licence, or after a refund.
• What is not counted. A publication that fails does not use up a free publication. A listing that has already been published may be republished as many times as necessary without using up a new one. The same listing sent simultaneously to several stores counts as only one.

Beyond these five publications, creating listings, importing files and preparing series remain available: only sending to the stores then requires a licence. Prepared listings are kept and are sent as soon as the licence is activated.

What is not included

• The software provides no hosting, no content management system and no online store: the customer must have their own.
• The artificial intelligence text generator requires an Anthropic access key, which the customer obtains and pays for themselves. This feature is optional.
• The service does not include configuring the customer's stores, entering their catalogue or migrating data.

3. Licences and prices

Two licences are offered:

Prices are stated in euros. VAT not applicable, article 293 B of the French General Tax Code (code général des impôts): the prices shown are the final prices paid by the customer.

Each licence gives access to all the features of the software, with no limit on the number of product listings created, published or modified, the number of stores connected, or the number of languages used.

Licences are acquired for an indefinite period. This is not a subscription: no recurring payment is set up.

The publisher reserves the right to change its prices at any time. The applicable price is the one displayed at the time of the order.

4. Ordering and payment

Payments are processed securely by Stripe, a payment service provider. The publisher never has access to the customer's bank card details. The invoice is issued by the publisher in the customer's name; VAT not applicable, article 293 B of the French code général des impôts (General Tax Code).

The process is as follows:

• The customer selects the desired licence and enters their billing information.
• They pay using the payment methods offered by the provider.
• The order is confirmed as soon as payment is actually received.
• A compliant invoice is sent by email.

Payment data is processed directly by the provider and its financial partners. It does not pass through the publisher's systems and is not stored there.

The publisher reserves the right to refuse or cancel an order in the event of suspected fraud, a previous unpaid amount or an established breach of these terms.

5. Delivery

Once payment has been confirmed, the customer receives by email, at the address provided when ordering:

• Their licence key, in the format LMAX-XXXX-XXXX-XXXX-XXXX.
• The download link for the installation file.
• Installation and activation instructions.

Delivery is immediate or takes place within a few minutes. If nothing has been received after one hour, the customer is invited to check their spam folder, then to contact support@listomax.io.

As this is a digital product, no physical medium is shipped and no delivery charge is invoiced.

6. Updates

Each licence includes twelve months of updates from the date of purchase. During this period, the customer has free access to all versions released, both corrective and feature updates.

At the end of this period:

• The software remains fully functional and can be used with no time limit, with the latest version received.
• The licence remains valid: no return to the free trial, no blocking, no reminders.
• Only access to later versions ends.

The customer may purchase an annual extension of updates, at an indicative price of €19 per year. This extension is optional and carries no commitment to renew.

The publisher does not guarantee that updates will be released at any specific frequency. Changes depend in particular on modifications made by the publishers of third-party content management systems, over which the publisher has no control.

7. Permitted use of the licence

The licence grants a personal, non-exclusive and non-transferable right of use, within the limits described below. It does not entail any transfer of ownership of the software, its source code or its component parts.

What the customer may do

• Install and use the software on the number of workstations corresponding to their licence.
• Use it for professional purposes, on their own behalf or on behalf of their clients if they hold an Agency licence.
• Connect as many stores as necessary.
• Request a transfer of their licence when changing computers.

What the customer may not do

• Resell, rent, lend, sublicense or redistribute the licence or the software.
• Share their licence key with third parties outside their organisation.
• Circumvent, duplicate, disable or modify the licence verification mechanism.
• Decompile, disassemble or reverse engineer the software, except in the cases expressly authorised by law.
• Use the software for unlawful purposes, in particular to publish infringing or misleading content, or content whose sale is prohibited.

The Agency licence covers internal use by the staff of the customer's organisation. It does not allow the software to be resold or made available to third parties outside that organisation.

Failure to comply with these terms entitles the publisher to revoke the licence, without refund and without prejudice to any claim for damages.

Licence transfer

When changing computers, the customer may request a transfer of their licence by writing to support@listomax.io. The transfer is free of charge. The publisher reserves the right to refuse repeated requests clearly intended to circumvent the workstation limit.

8. Right of withdrawal and refunds

The legal framework

In accordance with article L221-28 of the French Consumer Code (code de la consommation), the right of withdrawal cannot be exercised for the supply of digital content not supplied on a tangible medium where performance has begun with the consumer's prior express consent and express waiver of their right of withdrawal.

Downloading the software and delivery of the licence key constitute the beginning of performance.

Our voluntary, more favourable policy

The publisher nevertheless applies a voluntary refund policy:

• Any request sent within fourteen days of purchase is considered.
• The customer is invited to first describe the problem encountered: most difficulties are resolved through an exchange with support, often in a single message.
• If the software does not meet the customer's needs, the refund is made to the original payment method within fourteen days of approval.
• The refund entails revocation of the licence key: the software reverts to the free trial. Free publications already used are not restored.
• The customer keeps the listings already published on their stores: they are not removed.

Grounds for refusal

The publisher reserves the right to refuse a request in the event of clearly abusive use, in particular:

• Repeated requests relating to successive purchases.
• Intensive use of the software — publication of a complete catalogue — followed by a refund request.
• A request made after the fourteen-day period, except in special circumstances assessed on a case-by-case basis.

All requests must be sent to support@listomax.io, stating the order reference and the reason.

9. Support

Support is provided by email at support@listomax.io, in French and in English.

The usual response time is 48 business hours. This time is indicative and does not constitute a contractual service level commitment.

What support covers

• How the software and its features work.
• Help connecting a store and generating access keys.
• Diagnosis of publishing errors attributable to the software.
• Questions about the licence and its transfer.

What support does not cover

• Configuration, administration or troubleshooting of the customer's stores.
• Malfunctions attributable to a third-party system, hosting, theme or external module.
• Training in the use of content management systems.
• Entry or migration of the customer's catalogue.
• Development of custom features on request.

To speed up handling, the customer is invited to specify the system concerned and its version, the operation attempted, and the message displayed on screen.

10. Warranties

The customer benefits from the legal warranties provided for by applicable law, in particular the legal guarantee of conformity and the warranty against hidden defects.

The publisher warrants that the software conforms to the description on the website at the date of purchase and that it operates in accordance with its documentation, under the configuration conditions indicated.

The publisher does not warrant:

• That the software is free of all errors: no software is.
• That its operation will be uninterrupted, in particular if the customer's stores or their hosting are unavailable.
• Its compatibility with future versions of third-party content management systems, as these may change their interfaces without notice.
• The suitability of the software for a particular need not described on the website.

11. Liability

The software publishes data to the customer's stores at the customer's request. It is the customer's responsibility to check the accuracy of the information entered before publication, in particular prices, tax rates, stock levels and the mandatory legal information for their products.

The customer is expressly advised to have an up-to-date backup of their stores before any operation involving a large number of listings.

The publisher cannot be held liable for indirect damage, in particular loss of business, revenue, customers, data or reputation resulting from the use of, or inability to use, the software.

In any event, the publisher's total liability, for all causes combined, is limited to the amount actually paid by the customer for their licence.

These limitations apply to the extent permitted by law. They do not affect the legal guarantees of conformity and against hidden defects, and they do not apply in the event of gross negligence or wilful misconduct (faute lourde ou dolosive) by the publisher, or in the event of personal injury.

Force majeure

The publisher cannot be held liable for a failure resulting from a case of force majeure within the meaning of article 1218 of the French Civil Code (code civil), in particular in the event of a failure of communication networks or prolonged unavailability of a third-party provider.

12. Data and privacy

The software runs locally. The product catalogue, change history, images and store access keys are saved on the customer's computer. The publisher operates no server receiving this data and therefore has no access to it.

The customer remains solely responsible for backing up their data and for the security of their workstation.

The processing of personal data relating to the website and the business relationship is described in detail in our privacy policy, which forms an integral part of these terms.

13. Intellectual property

The ListoMax software, its source code, interface, documentation and trademark remain the exclusive property of the publisher. They are protected by intellectual property law.

No provision of these terms grants the customer any ownership rights over these elements, other than the right of use defined in article 7.

Content created by the customer using the software — product listings, descriptions, images — remains their full and entire property. The publisher claims no rights over it.

14. Changes to the terms

The publisher reserves the right to change these terms at any time. The terms applicable to an order are those in force on the date of that order.

In the event of a substantial change affecting current licences, the customers concerned will be informed by email.

15. Partial invalidity

If any provision of these terms is declared void or unenforceable, the other provisions shall remain in full force and effect.

16. Governing law and disputes

These terms are governed by French law.

In the event of a dispute, the customer is invited to contact the publisher at support@listomax.io in order to seek an amicable solution. Almost all disagreements are settled at this stage.

Consumer mediation

Failing an amicable agreement, a consumer customer may refer the matter free of charge to a consumer mediator with a view to resolving the dispute, in accordance with articles L611-1 et seq. of the French Consumer Code (code de la consommation).

They may also use the European online dispute resolution platform, available on the European Commission's website.

Jurisdiction

Failing an amicable resolution, the French courts have jurisdiction. For business customers, jurisdiction is conferred on the courts within whose territorial jurisdiction the publisher's registered office is located, including in the case of multiple defendants or third-party claims (appel en garantie).

Last updated: 23 August 2026